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At Spirit we believe that if you want different results, you have to try a different approach. Our EMPOWER diabetes education programme is designed to address the barriers to access and uptake of structured diabetes education.

Familiar challenges and barriers include …

Time and resource pressure to
make it happen

Our solution: we do it all for you as part of our fully managed service.

Spirit Healthcare employs a specialist team of dedicated educators and experienced administrators to:

  • Manage the referral process, with a dedicated 24/7 support line for patients
  • Deliver the EMPOWER course
  • Collect and review key clinical and quality of life metrics pre and post course

Uptake of diabetes is low

Our solution: keep it simple and give people what they want, when they want it and where they want it. Our uptake rate is over 40%.

We do this by:

  • Offering one convenient module lasting 3-4 hours, delivered by trained clinical educators
  • Providing courses closer to home across a range of community venues – during the week, in the evening and at the weekend
  • Making the courses engaging and motivating, with support materials and content designed to encourage behaviour change

Unsure what’s working and what’s not working?

Our solution: EMPOWER is an outcome based education programme which is:

  • Fully auditable (our implementation team will work with you to agree KPIs and data capture parameters)
  • Results driven (giving you the opportunity to make improvements and/or share best practice)
  • Proven (delivering health benefits to people with diabetes as well as system wide impacts including cost savings)


1. Data on file, Spirit Healthcare. Friends and Family test score across 3 CCGs since April 2016. (March 2017)

2. Data on file, Spirit Healthcare. Historic EMPOWER attendance levels in 3 CCGs since April 2016. (April 2017)

3. National Diabetes Audit 2015-2016. (Accessed 22nd May 2017)

4. Data on file, Spirit Healthcare. Outcomes data for East Lancashire EMPOWER course participants. (February 2017)